Support

Support

Use the contacts below for help, beta interest, and privacy questions.

Beta signup

Android closed testing requires the Google Play email used on your device. After you are added to the tester list, you still need to open the opt-in link from Google Play.

Apply through the beta signup form, or send questions to beta@wostoolbox.com.

Apply for beta testing

Before sending

Please do not send Whiteout Survival login details, private account information, payment details, or sensitive personal data.

Community Discord

Discord is the main community hub for beta updates, feedback, changelogs, bug reports, and player discussion.

Privacy questions and sensitive support topics should still use the email contacts on this page.

Join Discord

Bug report template

Device/platform:
App version:
Language:
Screen/feature:
What happened:
Expected behavior:
Steps to reproduce:
Screenshot or recording, if safe and useful: